Tokoriki Island Resort Celebrates Haute Grandeur Top Awards 2024

We are excited to share that Tokoriki Island Resort’s Director of Operations, Mr. Penioni Fakauliafa has been awarded Best Director of Operations by Haute Grandeur Global Awards 2024 Fiji Islands, Oceania.

Mr. Penioni Fakauliafa, with over a 20 tenure at Tokoriki Island Resort as Director of Operations has demonstrated exceptional leadership, innovative problem-solving and unwavering dedication to excellence in hospitality. Under Penioni’s leadership the hotel has achieved unprecedented success and set new standards in the industry in the Fiji Islands.

Penioni’s leadership style emphasizes mentorship and professional development by providing 150 team members with growth opportunities and fostering a collaborative work environment. Penioni has cultivated a high-performing team known for their dedication & excellence.

After retiring twice Penioni returned to work as he missed his friends, colleagues and guests. He is extremely passionate about his role and sincerely cares for his team and guests alike.

General Manager, Robert Ring says “This award is a testament to the culture, care and passion that Penioni offers to our guests & team alike”.

Tokoriki Island Resort has achieved a remarkable 98% guest satisfaction rating, as reflected in reviews and surveys. Penioni’s commitment to personalized guest experiences and proactive service recovery has set a benchmark for exceptional customer service which has greatly benefited the resort in being renowned as the most awarded resort in Fiji.

Haute Grandeur also awarded the following to Tokoriki Island Resort: Best General Manager, Best Beachfront Hotel in Oceania, Best Honeymoon Hideaway Resort in Oceania, Most Unique Guest Experience in Oceania. Best Luxury Hotel in Fiji.

The boutique island resort is located in the Mamanuca Islands, Fiji and comprises of 8 Beachfront Bures, 18 Beachfront Pool Bures and 10 Beachfront Pool Villas and is Fiji’s most awarded luxury adults-only resort. With warm Fijian hospitality and caring attention to detail, Tokoriki Island Resort is the perfect five-star Fiji destination for your child-free island escape, special occasion or honeymoon.

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